notice: please create a custom view template for the game_news class view-game_news.html
Ubisoft Toxicity System Has A Fast-Track Contact To Local Police
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https://www.gamespot.com/articles/ubisoft-toxicity-system-has-a-fast-track-contact-to-local-police/1100-6511375/?ftag=CAD-01-10abi2f
image
https://www.gamespot.com/a/uploads/screen_medium/1713/17133350/4097247-ubisoft-logo.jpg
image_imgur
https://i.imgur.com/vONLWRB.jpg
description
In an effort to curtail more extreme cases of harassment that take place through its online games, Ubisoft is working with the British police force using a new alert system.
As reported by the BBC, Ubisoft has set up a new system at its Newcastle-based Ubisoft Customer Relationship Center. While the call center deals with simple things like purchasing issues, they also now handle online toxicity problems occurring in its games. To help staff be better prepared for more serious situations, Ubisoft has formed a deal with Northumbria Police to provide training related to online interactions. In extreme cases, like where someone's life is threatened or some kind of serious potential harm could occur, staff at the call center can fast track the information to the police.
Damien Gloriuex, a senior director at the center, explained, "We have millions of players, and tens of millions of interactions--so how can we spot incidents? It is daunting, but at the same time it is very important, which is why we wanted to sign this deal and try to make things right. We wanted to focus on the most extreme cases, make sure we do the right thing there because it gives us a solid foundation to build the rest of our work around."
The report notes that this new system has been implemented at the Newcastle center as well as four other locations around the world, though did not specify where else those locations are. Andrew Holliday, a staff member at the center, told the BBC of a recent case that involved a case partially based in Norway, which resulted in Northumbria Police working with Norwegian authorities to resolve it. "It was a lot quicker, more efficient and safer than trying to do it as a private citizen," said Holliday.
content_html
In an effort to curtail more extreme cases of harassment that take place through its online games, Ubisoft is working with the British police force using a new alert system.
As reported by the BBC, Ubisoft has set up a new system at its Newcastle-based Ubisoft Customer Relationship Center. While the call center deals with simple things like purchasing issues, they also now handle online toxicity problems occurring in its games. To help staff be better prepared for more serious situations, Ubisoft has formed a deal with Northumbria Police to provide training related to online interactions. In extreme cases, like where someone's life is threatened or some kind of serious potential harm could occur, staff at the call center can fast track the information to the police.
Damien Gloriuex, a senior director at the center, explained, "We have millions of players, and tens of millions of interactions--so how can we spot incidents? It is daunting, but at the same time it is very important, which is why we wanted to sign this deal and try to make things right. We wanted to focus on the most extreme cases, make sure we do the right thing there because it gives us a solid foundation to build the rest of our work around."
The report notes that this new system has been implemented at the Newcastle center as well as four other locations around the world, though did not specify where else those locations are. Andrew Holliday, a staff member at the center, told the BBC of a recent case that involved a case partially based in Norway, which resulted in Northumbria Police working with Norwegian authorities to resolve it. "It was a lot quicker, more efficient and safer than trying to do it as a private citizen," said Holliday.
content_text
In an effort to curtail more extreme cases of harassment that take place through its online games, Ubisoft is working with the British police force using a new alert system.As reported by the BBC, Ubisoft has set up a new system at its Newcastle-based Ubisoft Customer Relationship Center. While the call center deals with simple things like purchasing issues, they also now handle online toxicity problems occurring in its games. To help staff be better prepared for more serious situations, Ubisoft has formed a deal with Northumbria Police to provide training related to online interactions. In extreme cases, like where someone's life is threatened or some kind of serious potential harm could occur, staff at the call center can fast track the information to the police.Damien Gloriuex, a senior director at the center, explained, "We have millions of players, and tens of millions of interactions--so how can we spot incidents? It is daunting, but at the same time it is very important, which is why we wanted to sign this deal and try to make things right. We wanted to focus on the most extreme cases, make sure we do the right thing there because it gives us a solid foundation to build the rest of our work around."The report notes that this new system has been implemented at the Newcastle center as well as four other locations around the world, though did not specify where else those locations are. Andrew Holliday, a staff member at the center, told the BBC of a recent case that involved a case partially based in Norway, which resulted in Northumbria Police working with Norwegian authorities to resolve it. "It was a lot quicker, more efficient and safer than trying to do it as a private citizen," said Holliday.
pub_date
9 February 2023, 4:58 pm
guid
1100-6511375
creator
Oisin Kuhnke
processed
TRUE
id: 15742
uid: RFX61
insdate: 2023-02-09 17:20:01
title: Ubisoft Toxicity System Has A Fast-Track Contact To Local Police
additional:
category: Game Spot
md5: cf4a8769440f77afd66131e22a7b7d5b
link: https://www.gamespot.com/articles/ubisoft-toxicity-system-has-a-fast-track-contact-to-local-police/1100-6511375/?ftag=CAD-01-10abi2f
image: https://www.gamespot.com/a/uploads/screen_medium/1713/17133350/4097247-ubisoft-logo.jpg
image_imgur: https://i.imgur.com/vONLWRB.jpg
description:
In an effort to curtail more extreme cases of harassment that take place through its online games, Ubisoft is working with the British police force using a new alert system.
As reported by the BBC, Ubisoft has set up a new system at its Newcastle-based Ubisoft Customer Relationship Center. While the call center deals with simple things like purchasing issues, they also now handle online toxicity problems occurring in its games. To help staff be better prepared for more serious situations, Ubisoft has formed a deal with Northumbria Police to provide training related to online interactions. In extreme cases, like where someone's life is threatened or some kind of serious potential harm could occur, staff at the call center can fast track the information to the police.
Damien Gloriuex, a senior director at the center, explained, "We have millions of players, and tens of millions of interactions--so how can we spot incidents? It is daunting, but at the same time it is very important, which is why we wanted to sign this deal and try to make things right. We wanted to focus on the most extreme cases, make sure we do the right thing there because it gives us a solid foundation to build the rest of our work around."
The report notes that this new system has been implemented at the Newcastle center as well as four other locations around the world, though did not specify where else those locations are. Andrew Holliday, a staff member at the center, told the BBC of a recent case that involved a case partially based in Norway, which resulted in Northumbria Police working with Norwegian authorities to resolve it. "It was a lot quicker, more efficient and safer than trying to do it as a private citizen," said Holliday.
content_html:
In an effort to curtail more extreme cases of harassment that take place through its online games, Ubisoft is working with the British police force using a new alert system.
As reported by the BBC, Ubisoft has set up a new system at its Newcastle-based Ubisoft Customer Relationship Center. While the call center deals with simple things like purchasing issues, they also now handle online toxicity problems occurring in its games. To help staff be better prepared for more serious situations, Ubisoft has formed a deal with Northumbria Police to provide training related to online interactions. In extreme cases, like where someone's life is threatened or some kind of serious potential harm could occur, staff at the call center can fast track the information to the police.
Damien Gloriuex, a senior director at the center, explained, "We have millions of players, and tens of millions of interactions--so how can we spot incidents? It is daunting, but at the same time it is very important, which is why we wanted to sign this deal and try to make things right. We wanted to focus on the most extreme cases, make sure we do the right thing there because it gives us a solid foundation to build the rest of our work around."
The report notes that this new system has been implemented at the Newcastle center as well as four other locations around the world, though did not specify where else those locations are. Andrew Holliday, a staff member at the center, told the BBC of a recent case that involved a case partially based in Norway, which resulted in Northumbria Police working with Norwegian authorities to resolve it. "It was a lot quicker, more efficient and safer than trying to do it as a private citizen," said Holliday.
content_text: In an effort to curtail more extreme cases of harassment that take place through its online games, Ubisoft is working with the British police force using a new alert system.As reported by the BBC, Ubisoft has set up a new system at its Newcastle-based Ubisoft Customer Relationship Center. While the call center deals with simple things like purchasing issues, they also now handle online toxicity problems occurring in its games. To help staff be better prepared for more serious situations, Ubisoft has formed a deal with Northumbria Police to provide training related to online interactions. In extreme cases, like where someone's life is threatened or some kind of serious potential harm could occur, staff at the call center can fast track the information to the police.Damien Gloriuex, a senior director at the center, explained, "We have millions of players, and tens of millions of interactions--so how can we spot incidents? It is daunting, but at the same time it is very important, which is why we wanted to sign this deal and try to make things right. We wanted to focus on the most extreme cases, make sure we do the right thing there because it gives us a solid foundation to build the rest of our work around."The report notes that this new system has been implemented at the Newcastle center as well as four other locations around the world, though did not specify where else those locations are. Andrew Holliday, a staff member at the center, told the BBC of a recent case that involved a case partially based in Norway, which resulted in Northumbria Police working with Norwegian authorities to resolve it. "It was a lot quicker, more efficient and safer than trying to do it as a private citizen," said Holliday.
pub_date: 9 February 2023, 4:58 pm
guid: 1100-6511375
creator: Oisin Kuhnke
related_games:
processed: TRUE